NAC recognizes the need for a strategic corporate focus to better enable it to serve its clients and improve its financial sustainability. The company is guided by high standard of ethics and integrity in dealing with its stakeholders. Consequently the Airports Company Act, Act 25 of 1998, Namibia’s Vision 2030 and Performance Agreement with the shareholder guide its strategy, in addition to other industry benchmarks and guidelines.
The NAC has developed a balanced retail mix at its international airport, to enhance the air travelers and airport users’ shopping experience. Other strategies to enhance commercial revenue involve the initiation of tenders through which returns from such retail or other commercial opportunities are optimized through a competitive bidding process.
The following business operations can be found at some NAC airports: Ground Handlers, Gift Shops, Business Lounge Advertising Concession Restaurants, Duty-Free Kiosks, Car Rental Operations, Business Offices, Hangar Operations, Aircraft Maintenance Facilities, Aviation Fuel facilities.