The site has already attracted a wide cross-section of the population - male and female ranging from early teens to mature adults, as well as visitors from across the world. Approximately 70% of visitors are from the Gauteng area (including Johannesburg, Soweto, Pretoria, East and West Rand) and around 30% are domestic and international tourists (particularly Europe and the USA). Orlando Towers opened in July 2008, with a lift ride up the outside of the Western cooling tower and the Power Swing as the only activity. Since then an internal swing, a bungee jump bridge between the cooling towers, as well as an SCAD dive (a free-fall dive into a net inside the Western cooling tower) have all been added. We have an established site office and multimedia studio. The premises also host the Shiza-Nyama style restaurant called Chaf-Pozi. We started with a staff complement of 15 people, all of whom went through “World Class Customer Service” training. Our jump crew has obtained their Level 1 Rope Access qualification – an industrial qualification – as well as their Basic First Aid certification. Although the activities themselves are utterly compelling and definitive of the nature of the venture, we maintain that the truly memorable part of the Orlando Towers experience is the effectiveness of the staff. We put great effort into ensuring our friendly, professional and authentically Sowetan service at all times.