The Company was founded by Ryan Pickford in 2004 and launched as Outsource Digital, in a small rented office with four staff members, one desk and one phone. Their hard work, dedication and exceptional service resulted in the company experiencing rapid growth by securing some key founding accounts at the outset that are still with them today. Proud of their South African roots, they are responsibly involved in their community.
Over the years the company reinvented itself ahead of the evolution of the industry, and their agility and foresight has contributed to their phenomenal growth. Restructured in 2010 as the Outsource Group, the company diversified into relevant extensions to the original Outsource Digital business.
Outsource Digital remains a top supplier of faxes, copiers, duplicators and printers; able to provide networked copy, print, fax and scan solutions in small, medium or large environments. Outsource Digital has won Toshiba Top Dealer Awards two years running, and is the No. 1 reseller for Toshiba copiers. Outsource Telecoms focuses on complete PABX and digital telephones, Voice and Data Solution and is a Platinum Samsung reseller for PABX.
In addition they have expanded into and are seeing rapid growth within Outsource Finance which offers rental financing solutions for office equipment, as well as Outsource Connect which offers IT Hardware and Software Solutions including Data Connectivity. Outsource Media is a business focused on online business management tools and public facing websites.
Their unique “One Touch Point” customer service approach is a key differentiator in the industry, customers deal with one person, one company for all services and centralized billing across all their business solutions. As seen in a recent staff survey, the Outsource Group team is extremely motivated and loyal with an unparalleled dedication to customer excellence. By being the most preferred company to work for, they aim to add value to their employees’ lives. B.E.E. Status: Outsource Group’s B.E.E. status is a Level 3 contributor as per S.E.E.S.A.